Privacy Policy

As with all shopping websites, we collect personal information from you when you shop online at applepay.gene.co.uk.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

What we collect

We may collect the following information:

  • The information we collect is:
  • Your name
  • Email address – so we can email you order confirmations, delivery delays, offers etc.
  • Billing address
  • Telephone number – we’ll only call if we have a delivery problem or to talk to you about your order.
  • Credit card / Pay Pal details – we only ask for these when you place an order.
  • Cookies
  • IP Address
  • Web Browser

Security

We use the latest secure server technology to ensure your information is protected to the highest standards and have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our site may, from time to time, contain links to and from the websites of our stockists and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Controlling your personal information

We guarantee not to pass your details to any other company without your permission. If necessary we would contact you by phone or by email to gain your consent. Any personal data will not be transferred out of Gene Software Ltd. If you do not give us your consent, all information received from you will be kept completely confidential and will not be disclosed to any other party.

The terms and conditions do not affect your statutory rights as a consumer

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Gene Software, 39-42 East St, Brighton, BN1 1HL, UK.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.